Effective Date: May 25th 2025
Welcome to Venezolario! This Privacy Policy explains how Venezolario («we,» «us,» or «our») collects, uses, and shares information about you when you play our mobile games («Games») and interact with our related services, including any merchandise offerings we may link to («Services»).
By downloading, accessing, or playing our Games, or interacting with our other Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our Games and Services. The types of information we collect are:
Information You May Provide (though not required for general gameplay):
Username: If you choose or are assigned a username within our Games.
Information Collected Automatically When You Use Our Games:
Device Information: Device identifiers (such as IDFA for iOS, Android Advertising ID for Android), device type, operating system, IP address, language settings, and other technical information about your device.
Gameplay Data: Information about your game progress, achievements, scores, interactions with other players in multiplayer modes, and usage patterns within the Games (e.g., features used, time spent playing).
Usage Data: General usage information, crash reports, and performance data.
Cloud Save Data: If you utilize cloud save features, your game progress and related data will be stored on third-party cloud servers to allow you to sync your progress across devices or restore it. This data is typically associated with your device ID or a platform-specific ID (e.g., Google Play Games Services ID, Apple Game Center ID).
Information from Third-Party Services: We use third-party services for advertising and analytics, which may collect information about you. These services include:
Advertising Partners (e.g., Unity Ads, AdMob by Google): These services may collect device identifiers, IP addresses, and information about ads served to you and your interaction with them (e.g., ads viewed, clicked) to provide personalized advertising. Their collection and use of information are subject to their own privacy policies.
Analytics Providers (e.g., Firebase Analytics by Google): These services help us understand how our Games are used by collecting device information, gameplay data, and usage patterns. This information is used to improve our Games and Services. Firebase’s use of data is governed by Google’s Privacy Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To operate, maintain, and improve our Games and Services.
To enable game features, such as multiplayer functionality and cloud saves.
To personalize your gaming experience.
To provide you with customer support.
To show advertisements in our Games, some of which may be targeted based on your interests (see «Advertising» section below).
To perform analytics and research to understand our users and improve our offerings.
To ensure the security and integrity of our Games and Services.
To enforce our Terms of Service and other policies.
To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With Third-Party Service Providers: We share information with third-party companies that perform services on our behalf, such as cloud hosting (for cloud saves), advertising networks (Unity Ads, AdMob), and analytics providers (Firebase Analytics). These providers are authorized to use your information only as necessary to provide these services to us and are obligated to protect your information.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, act in urgent circumstances to protect the personal safety of users of the Games or the public, or protect against legal liability.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred as part of the transaction, subject to standard confidentiality arrangements.
4. Advertising
Our Games may feature advertising. Our advertising partners (e.g., Unity Ads, AdMob) may collect and use information about you, such as your device identifier, IP address, and engagement with ads, to provide you with more relevant advertisements. You can often opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting «limit ad tracking» (Apple iOS) or «opt-out of interest-based ads» (Android).
5. Cloud Saves
Our Games may offer cloud save functionality to allow you to save your game progress and access it across different devices. This feature typically uses your device ID or a platform-specific ID (like Google Play Games Services or Apple Game Center) to associate your save data with you. This data is stored on secure third-party servers.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us.
7. Data Retention
We will retain your information for as long as necessary to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you and provide the Services to you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include the right to:
Access the personal information we hold about you.
Request that we correct or update your personal information.
Request that we delete your personal information.
Opt-out of certain uses of your personal information (e.g., interest-based advertising as described above).
To make such requests, please contact us at ludosophystudios@gmail.com. We may need to verify your identity (e.g., by confirming your device ID or username) before processing your request. Please note that some data may be essential for us to provide the Games, and deletion may result in the inability to use certain features or the loss of game progress.
9. Children’s Privacy
Our Games and Services are not directed to children under the age of 13 (or a higher age threshold if applicable in your jurisdiction, e.g., 16 in the EEA/UK). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information as soon as possible. If you believe that we might have any information from or about a child, please contact us at ludosophystudios@gmail.com.
10. Merchandise
If you choose to purchase Venezolario merchandise, you may be directed to a third-party platform or website for processing your order. Any information you provide to such third-party platforms will be governed by their respective privacy policies and terms of service. We encourage you to review them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the new Privacy Policy within our Games or on our website, or by other means as appropriate, prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ludosophystudios@gmail.com